Terms of Service

Last updated: [REPLACE: review date]

These Terms govern your use of the B-connex platform operated by [REPLACE: legal entity name, ACN] (“B-connex”). By creating an account or using the service you agree to these Terms.

1. The service

B-connex provides AI-assisted prospecting and outreach automation for Australian businesses, including integrations with LinkedIn, Email, Instagram, X, and similar platforms. Specific features depend on your subscription tier.

2. Eligibility

You must be at least 18 years old and authorised to bind the organisation you represent.

3. Acceptable use

You agree not to:

• Send unsolicited bulk messages in violation of the Spam Act 2003 (Cth) or equivalent foreign law.
• Scrape data in violation of the source platform's terms or robots.txt.
• Use the service to harass, defraud, defame, or impersonate another person.
• Reverse-engineer, decompile, or attempt to extract source code.
• Resell or sublicense access without our written consent.

4. Subscriptions, fees and GST

All fees are quoted in Australian Dollars (AUD) and are inclusive of 10% GST where applicable. Tax invoices are issued via the platform and are ATO/BAS aligned. Subscriptions renew automatically until cancelled.

5. Refunds

[REPLACE: refund policy — typical SaaS = no refunds for partial periods; pro-rated annual cancellations within 14 days.]

6. Your data

You retain ownership of your customer/lead data and any content you upload. You grant B-connex a non-exclusive licence to host, process, and display that data solely for the purpose of operating the service for you. AI prompts may be processed by third-party providers — see the Privacy Policy.

7. Connected accounts

When you connect a third-party account (LinkedIn, Email, etc.), you authorise B-connex to act on your behalf within the scopes granted. You remain responsible for compliance with that platform's terms of service. You can disconnect at any time from Integrations.

8. Service availability

We aim for [REPLACE: 99.5%] monthly uptime but provide no guarantee unless an Enterprise SLA is in place. Scheduled maintenance is announced via the in-app banner.

9. Suspension and termination

We may suspend or terminate your account if you breach these Terms, fail to pay, or engage in conduct that risks harm to others or the platform. You may cancel at any time from Billing.

10. Liability

To the maximum extent permitted by law, B-connex's aggregate liability is limited to the fees paid by you in the 12 months preceding the event giving rise to the claim. Nothing in these Terms excludes any non-excludable consumer guarantees under the Australian Consumer Law.

11. Governing law

These Terms are governed by the laws of [REPLACE: New South Wales / your state], and the parties submit to the exclusive jurisdiction of its courts.

12. Changes

We may update these Terms from time to time. Material changes will be announced 14 days in advance via email.

13. Contact

[REPLACE: legal@your-domain.au]

This page was generated as a scaffold by the B-connex installer. Have it reviewed by Australian legal counsel before publishing.