[
   {"step_order":1,"type":"email","delay_hours":24,"subject_template":"Following up on your quote  -  {{service}}","body_template":"Hi {{first_name}},  Thank you for the opportunity to quote on {{service}} for {{company}}. I wanted to check in and see if you had any questions about the proposal I sent through.  I'm confident we can deliver excellent results for you, and I'm happy to adjust the scope if needed.  {{sender_name}}"},
   {"step_order":2,"type":"email","delay_hours":96,"subject_template":"Quote still valid  -  {{service}}","body_template":"Hi {{first_name}},  Just following up on the quote for {{service}}. The pricing is valid until {{expiry_date}}, after which I'll need to recalculate based on current costs.  If you have any concerns about the proposal or would like to discuss scope, I'd be happy to jump on a call.  {{sender_name}}"},
   {"step_order":3,"type":"email","delay_hours":168,"subject_template":"Final follow-up  -  {{service}} quote","body_template":"Hi {{first_name}},  I'm sending one last note regarding the quote for {{service}}. If the timing isn't right, no worries at all  -  please keep us in mind for the future.  If you'd like to proceed or revisit the proposal at a later date, I'm always here.  Best regards, {{sender_name}}"}
 ]